Accounts Receivable Manager in Richmond, VA at Whitlock

Date Posted: 1/16/2020

Job Snapshot

  • Employee Type:
  • Location:
    Richmond, VA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Who are we?

We are Whitlock, a well-established video collaboration integrator based in Richmond, VA with 20 locations and 900 employees.  Our Founding Principles are what we care about, how we work and what motivates our teams. 

Overview of Role:

The AR Manager is a critical leadership position focusing on data analysis, reporting, risk mitigation and cross-functional collaboration to drive consistency in the Quote-to-Cash business cycle.  The main objective is to identify and mitigate barriers in order to optimize working capital and minimize risk. 

The role will assist in developing strategy but focused on execution and management of the daily operations including invoicing, cash applications, credit, collections, customer data, contracts and close-out functions. 

This role will have 8 to 10 direct reports but will be an integral part of the 30 member AR team helping to drive employee engagement and generating positive energy.  In addition, this role interacts closely with many aspects of the business including customer service, sales, project management, operations, accounting and senior leadership working to simplify and drive consistency throughout the Company.      

The role reports to the Corporate Controller.

Primary Responsibilities: 

  • Provides leadership by engaging teams with transparent two-way dialogues to better understand challenges and helping find solutions.
  • Responsible to optimize the teams ensuring work/life balance and professional development through proper work allocation, training, and process improvement.
  • Creates, implements and ensures sustainment of policy/procedures.
  • Identifies root cause and implements corrective actions to improve first pass yield.
  • Prepares and analyzes key performance metrics to drive actions and strategy.
  • Performs data analysis and reporting to banks and auditors.
  • Ensure the Company’s portfolio is being properly managed and assists with timely collection and reconciliations.
  • Ensures customer credit risk is properly managed.
  • Drives cross-functional collaboration to improve standardization and overall customer satisfaction.
  • Helps recruit, interview, train and mentor new employees

Keys to Success:

  • Can roll-up sleeves but not get lost in the data.
  • Promotes positive, high-energy attitude
  • Has a natural curiosity and enjoyment of digging into data and systems.
  • Has strong relationship building skills.
  • Is well organized and very detailed.
  • Thrives with handling multiple priorities and deadlines.
  • Has strong critical thinking and problem-solving skills.
  • Is an articulate communicator at all levels of the organization.
  • Has strong Excel skills.

Job Requirements

Required Experience

  • Bachelor’s degree in Accounting, Finance, Business Administration or related field.
  • Demonstrated history of leadership.
  • Minimum of 2 years of direct management or supervision experience.
  • Prior Public Accounting experience in audit is highly desired.
  • Formalized training in process improvement (e.g. Six Sigma, Lean concepts) highly desired.
  • Must be proficient in Microsoft Excel.


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