Inside Sales Specialist in Fremont, CA at Whitlock

Date Posted: 9/20/2019

Job Snapshot

  • Employee Type:
  • Location:
    Fremont, CA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Whitlock has a great opportunity available for a Career minded Inside Sales Specialist to join our team. The role of Inside Sales Specialist (ISS) requires excellent customer relationship skills and the ability to lead sales opportunities for;  inbound leads, box-sale accounts, small bids, State contract vehicles, Higher Education, K-12, SMART board sales, other smaller accounts that do not require an outside Account Executive’s experience or direct touch.  May dedicate a portion of time focused on selling Whitlock Managed Services.  The ISS may also provide inside sales support for Account Executives on an as-needed basis for designated opportunities.  Responsibilities include partnering with Design Engineers, Project Managers, Customer Service Reps, and Whitlock partners to design and sell mission-critical and high profile integrated audiovisual and videoconferencing systems and services.  The Inside Sales Specialist is expected to be a point of contact for business development and the escalation point for project performance, requiring excellent communication, task management and organizational skills, in addition to industry experience and up-to-date product knowledge.


  • This ISS role will focus on landing and expanding opportunities and finding new customer logos via leads, cold calling, trade shows, Federal bid boards, professional networking, etc.
  • Compile marketing binders, presentations and PDF overviews that properly illustrate Whitlock’s experience, portfolio and strengths for specific opportunities and markets.
  • Participate in current key manufacturer training and review literature to competently present effective solutions to clients.
  • Effectively review bid specifications, properly outlining Whitlock requirements, deadlines and risks.
  • Ensure timely and comprehensive engineering requests and deadlines are met
  • Lead overall development, presentation, accuracy and completeness of Whitlock proposals to clients.
  • Aid in turning over a complete package and to immediately notify Technical Operations management of the award and any immediate customer expectations.
  • Provide the Customer Service Representative (CSR) a complete package for successful proposals, consisting of detailed customer pricing and associated costs that match the customer contract and/or purchase order.
  • Assist in initiating, managing, and updating pipelines and sales forecasts
  • Follow up and develop incoming leads

Job Requirements

  • A minimum of a Bachelors degree preferred. Associates degrees with extensive industry experience will be considered.
  • A minimum of two (2) years sales experience including managing high profile client relationships.
  • A minimum of two (2) years in the audiovisual, videoconferencing or broadcast fields.
  • Ability to market and develop business opportunities with limited support or daily direction.
  • A strong familiarity of the local marketplace for Whitlock target product and services.
  • Current familiarity with commercial audiovisual, videoconferencing and broadcast manufacturers of equipment, including some direct training.


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