A/V Field Service Technician in Boston, MA at Whitlock

Date Posted: 6/28/2019

Job Snapshot

Job Description

We have an exciting opportunity for an experienced Field Service Technician, with a great combination of customer and technical skills, to join our team. Responsibilities will include providing excellent service to our prestigious customer base, performing preventive maintenance and troubleshooting of integrated systems, repairs of components, and quality control of installed systems. Additional responsibilities will include providing installation support to our sales staff for audio-visual projects.

The preferred candidate will have excellent technical and customer service skills, with a minimum of 5 years experience in servicing audiovisual systems, including LCD/DLP/CRT projection systems, video/audio systems controls and switchers, . Ability to trouble-shoot complex audio, video, and control systems problems is a must. Experience and or familiarity with Crestron and AMX programming is important. Factory training on major brands of audio visual systems and components, including Sony, Barco, NEC, Extron, AMX, Crestron, Planar or Christie is a plus. Government security clearance is a plus.

This is an excellent career opportunity for military trained electronics technicians. OJT and manufacturer specific training available.

Whitlock is a video collaboration company that provides strategy, management, technologies and support to the world’s largest and most innovative businesses. We believe face-to-face collaboration creates stronger relationships and makes way for both business and personal success. What we give to a customer is the ability to connect, work together and share ideas with a reliable video experience. Whatever you’re trying to do, and who ever needs to join in, we’ll help you share it with the world.

Our company promotes and rewards client-focused behavior, entrepreneurial thinking, teamwork, integrity and a passion for success.

Job Requirements

  • 5 years experience in servicing audiovisual systems 
  • Good trouble shooting skill set for audio, video and control systems 
  • Knowledge of industry standard software for DSP set up, switcher set up, etc. 
  • Strong computer skills (Microsoft Office, Word)
  • Self sufficient and self motivated
  • Good organizational skills
  • Strong communication skills