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Infrastructure Manager in Richmond, VA at Whitlock

Date Posted: 1/25/2019

Job Snapshot

  • Employee Type:
  • Location:
    Richmond, VA
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

The Infrastructure Manger plans, directs and manages the IT Department's IT Infrastructure, Desktop Infrastructure, and Helpdesk Support functions. This role will lead the Enterprise IT Infrastructure and Operations Team and the Support Center. This role is responsible for Technical Architecture, Network Services (LAN, WAN, Internet, Intranet, Extranet & Wireless Mobility), Information Security and Controls, End-Point Technology and Support. As a manager you will provide both hands-on tactical management and strategic direction for IT Infrastructure Operations. The manager will promote and implement IT best practices and ITSM methodologies throughout the IT Department. The manager will ensure the development and implementation of cost-effective systems and efficient computer operations to meet current and future business requirements.

Whitlock is a video collaboration company that provides strategy, management, technologies and support to the world’s largest and most innovative businesses. We believe face-to-face collaboration creates stronger relationships and makes way for both business and personal success. This is our primary focus for our customers and the Whitlock family. Our goal is to build the best environment to enable and inspire great work and high performing teams, all motivated by our vision to be #1 by putting our customers first.

Job Requirements

  • Provides management, and direction to the infrastructure team, which manages and supports the core hardware infrastructure, Microsoft platforms, applications and data center.
  • Supervises database, server, network, and telecommunications administration and optimization
  • Responsible for budgeting and purchasing of infrastructure hardware and solutions, as well as associated support and maintenance plans.
  • Oversees the backup strategies, fault-tolerance, intrusion detection and security efforts production systems.
  • Oversees the analysis, design, installation and configuration of wired and wireless networks, Including those serving telecommunications and data storage, to ensure that network resources are adequate to meet current and future needs.
  • Oversees the maintenance of an up-to-date inventory of all network and server related equipment, including age, replacement cycle and replacement cost.
  • Oversees and manages needs assessment and planning related to hardware infrastructure, including the wired and wireless network and on-premises data center.
  • Periodically reviews equipment, software and configuration to assure optimal performance.
  • Configuration and maintenance of servers and storage systems as required.


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