Learning Development Specialist in Malvern, PA at Whitlock

Date Posted: 1/5/2020

Job Snapshot

Job Description

Whitlock has a great opportunity for a Learning Management Specialist to join our growing Technology Adoption Services Team. The Learning Development Specialist (LDS) will interface with internal and external stakeholders to design and deliver custom curriculum centered around various technology solutions.  This role is responsible for creating instructional content for solutions provided by the Technology Adoption Services (TAS) team.  Services offered in the TAS portfolio include On-Demand Training (video tutorials), Premium On-Site Training, and User Documentation.  Each service is offered to ensure that our customers realize the full potential of their technology investments and maximize ROI.  The ideal candidate will leverage knowledge of adult learning principles to build engaging learning and assessment tools that contribute to impactful and comprehensive knowledge transfer.

Primary Responsibilities: 

  • Develop virtual and classroom training to promote collaboration and high adoption of customer technology solutions.
  • Write learning objectives to describe desired outcomes and ensures learning materials support those objectives. Work directly with technical subject matter experts to capture technology-specific knowledge.
  • Conduct customer site visits to document system functionality and capture all details needed to create and deliver training deployments.
  • Manage and standardize technical writing for video scripts, user guides, manuals and run books.
  • Design, develop and implement measurement and evaluation strategies to assess the efficiency and effectiveness of learning solutions.
  • Facilitate multi-day live training engagements with global enterprise customers to ensure rich collaboration, strong technology adoption and a positive user experience.

Travel Expectations: (US Domestic Travel – 35%, International Travel – 5%)

Our company promotes and rewards client-focused behavior, entrepreneurial thinking, teamwork, integrity and a passion for success.

Whitlock is a video collaboration company that provides strategy, management, technologies and support to the world’s largest and most innovative businesses. We believe face-to-face collaboration creates stronger relationships and makes way for both business and personal success. This is our primary focus for our customers and the Whitlock family. Our goal is to build the best environment to en

Job Requirements

Required Skills

  • Instructional design experience and related software (Storyline, Camtasia, Captivate, Adobe CC)
  • Exceptional written and verbal communication skills
  • Strong organization and time management skills (project management experience preferred)


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